Privacy Policy

Welcome to www.soxont.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address
  • Order Information: Products purchased, transaction details
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and important notifications
  • Prevent fraud and enhance security

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. These include:

  • Essential Cookies: Required for shopping cart and checkout functionality
  • Analytics Cookies: Help us understand user behavior and improve performance
  • Marketing Cookies: Used for advertising and remarketing (if applicable)

You can disable cookies in your browser settings at any time.

4. Third-Party Services

We may share your data with trusted third-party providers, including:

  • Payment processors (such as Stripe, PayPal)
  • Shipping and logistics partners
  • Website analytics tools (such as Google Analytics)

These providers only process your data as necessary to perform their services.

5. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • SSL encryption
  • Secure payment gateways
  • Access control and monitoring systems

However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to data processing
  • Withdraw consent at any time

To exercise your rights, please contact us at the email below.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. International Data Transfers

As a global supplier of fiber optic and FTTH equipment, your data may be processed in different countries. We ensure appropriate safeguards are in place.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: Shenzhen Sox Trading Co., Ltd
  • Email: sales@soxont.com
  • Website: www.soxont.com

12. Commitment to Secure Shopping

At soxont.com, we are dedicated to providing a safe, secure, and trustworthy shopping experience for customers worldwide purchasing fiber optic products, ONT, ONU, and FTTH solutions.